What to Expect
OUR HIGHLY-KNOWLEDGEABLE TEAM
is happy to answer your questions and help with your window treatment selection. You are welcome to show or email us photos of your rooms, outdoor living areas, specialty window shapes, or anything that may help us find the perfect product for your style and needs.
We are happy to provide complementary estimates via email.
Estimates are based on your approximate dimensions of your windows or outdoor area. There is no need to stress over exact measurements at this point in the process; simply provide measurements to the nearest inch. Or have one of our experts come out to your business or resident and gather measurements for you. If you are in the planning or construction phase of a new home or business, we are also able to provide guidance and an estimate based on your house plans or blue prints.
ON-SITE MEASURING AND CONSULTATION
Once you have selected a product and received a estimate, we will coordinate a time to have one of our experts come to your home or business to take the exact measurements necessary to manufacture your custom window treatments, ensuring a perfect fit.
All of our products are custom-made to your exact specifications, either in our own workroom or by a manufacturer whom Shade Away Blinds has thoroughly vetted for product quality, consistency, functionality, and durability.
Production time varies depending on the product.
As soon as your custom window coverings or exterior shading solution is fabricated, we will contact you to schedule an installation by one of our professional installers at a time that is convenient for you. Our team of installers are skilled craftsman who are employed and insured by Shade Away Blinds.
SERVICE AND SUPPORT
We are happy to service blinds, shades, or any product purchased from our shop for the entire life of your product. While the length and coverage of warranty depends on the product, we will continue to provide cost-effective repairs beyond the warranty period.
Shade Away Blinds is committed to the customer experience. Since day one, we’ve worked hard to ensure that our customers always come away content and satisfied with our install, repair, or consultation. We are here to serve you and make sure your questions are answered, your blinds/shades/drapes are designed and installed to your satisfactory, and all your Window Treatment needs have been fully taken care of. That’s our promise to you, our customers.